By accessing and using the website www.masalawale.in (referred to as the “Site”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use the Site.
1. Acceptance of Terms
1.1. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.2. These terms apply to all users, including visitors, browsers, and customers.
2. Use of the Site
2.1. You must be at least 18 years of age to use this Site.
2.2. You agree to use this Site only for lawful purposes.
2.3. As the Site operates in catalog-only mode, purchases are not made directly online. Orders must be placed via WhatsApp or phone using the contact information provided.
2.4. Masalawale reserves the right to modify, suspend, or discontinue any part of the Site or its services at any time, without prior notice.
3. Account Responsibility
3.1. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
3.2. Masalawale will not be held responsible for any unauthorized access resulting from your failure to secure your login information.
4. Intellectual Property
4.1. All content available on the Site—including but not limited to text, images, logos, icons, graphics, layout, product photos, and code—is the property of Masalawale and is protected under applicable copyright, trademark, and intellectual property laws.
4.2. You may not copy, modify, reproduce, republish, upload, transmit, or distribute any material from the Site without prior written permission from Masalawale.
5. Privacy
5.1. Your use of this Site is also governed by our Privacy Policy. Please review it to understand how your information is collected and used.
6. User Conduct
6.1. You agree not to use the Site:
For any fraudulent, unlawful, or harmful purpose
To impersonate any person or entity
To interfere with or disrupt the Site or its servers
To post or transmit any harmful or offensive material
7. Disclaimer of Warranties
7.1. The Site and its contents are provided on an “as-is” and “as-available” basis.
7.2. Masalawale does not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.
7.3. We make no guarantees regarding the accuracy, completeness, or reliability of any product information or content.
8. Limitation of Liability
8.1. Under no circumstances shall Masalawale be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of, or inability to use, the Site or its services.
8.2. This includes, but is not limited to, errors, omissions, delays in delivery, or failure of performance.
9. Shipping & Returns
9.1. Orders placed via phone or WhatsApp are subject to our Shipping Policy.
9.2. All sales are final. No returns or refunds are accepted unless goods are damaged during shipping and reported within 24 hours of delivery.
10. Governing Law
10.1. These Terms and Conditions are governed by and interpreted in accordance with the laws of Mumbai, Maharashtra, India.
10.2. Any legal disputes will be handled under the jurisdiction of courts located in Mumbai.
11. Changes to Terms
11.1. Masalawale reserves the right to update, modify, or change these Terms and Conditions at any time, without prior notice.
11.2. Any changes will be posted on this page. Continued use of the Site after changes indicates your acceptance of the revised terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact:
📍 Address:
1/2 Masala Galli, Opp. Narayan Udyog Bhavan,
Lalbaug, Mumbai, Maharashtra, India
📞 Call Us: +91 88774 96496
💬 WhatsApp: +91 96642 67565
📧 Email: masalawalelalbaug@gmail.com